The Expectation Gap: Carla Johnson’s Digital Customer Experience Formula Decibel 2:12 4 years ago 52 Далее Скачать
Carla Johnson on Customer Experience at Content Marketing World 2016 Enterprise Marketer 24:38 8 years ago 244 Далее Скачать
Experiences with Robert Rose and Carla Johnson Enterprise Marketer 31:23 8 years ago 217 Далее Скачать
Ep44: Carla Johnson – Instead of banging the drums we should ask how can I help my customers? Reach Or Miss - The Customer Focused Entrepreneur 26:05 6 years ago 1 Далее Скачать
CX Matters: Customers Don’t Expect Perfection But… Customer Experience Platform 0:49 1 year ago 47 Далее Скачать
How Can You Provide a Positive Customer Experience? | Customer Experience Laundromat Millionaire 1:05:54 4 months ago 4 658 Далее Скачать
The Perception Gap: Customer Expectations vs. Reality | Sogolytics (formerly SoGoSurvey) Sogolytics 3:48 3 years ago 369 Далее Скачать
Emotion & Loyalty: Driving Customer Advocacy and Trust More Happy Customers 0:31 11 months ago 14 Далее Скачать
Four Factors of a Good Customer Experience by Jess Cervellon Jess Cervellon 0:27 3 months ago 570 Далее Скачать
How do we uncover the truth about the customer experience CX gap and how your company can bridge it? Doyle Buehler - Digital Strategy & Transformation 1:22:25 Streamed 4 years ago 94 Далее Скачать
Data-Driven Design for Customer Experience (CX): University of Cambridge Online Cambridge University Press 2:03 1 year ago 217 Далее Скачать
Rethink innovation: Carla Johnson | I Wish They Knew #209 Joe Hirsch 12:35 1 month ago 150 Далее Скачать
The CRM Customer Experience Gap: Planning a New Model of Customer Engagement MSDynamicsWorld 1:05:08 11 years ago 1 949 Далее Скачать
Effortlessly & Easy: The Path to Customer Experience Success More Happy Customers 0:51 11 months ago 19 Далее Скачать
A Nice Story on Customer Experience Ken Hughes | The King of CX | Keynote Speaker 0:57 1 month ago 9 177 Далее Скачать
